RETURN
We really hope you love your Laurel Reath purchase, but if for any reason you are not completely satisfied with your item(s), we accept returns up to 7 days from the day it was delivered.
We reserve the right however to refuse returns that do not meet our policy:
all returned items must be in original condition & packaging and show no signs of use and/or wear
all sale items and promotional products are final sales and non-refundable
shipping charges are non-refundable
customer is responsible for any return shipping charges unless the product was damaged and/or incorrectly shipped
our handmade artisanal products may feature characteristics that could be interpreted as flaws but have been made aware of as a possible product feature
Please include our packing slip (invoice) with your return to the following address:
Laurel Reath LLC
Attn.: Returns
7925 Greengard St.
Orlando, FL 32827
We are not responsible for any return shipping fees or lost/untraceable return shipments. we recommend mailing your return using a carrier that offers tracking services.
Before you go ahead and return your product, are you sure there isn’t anyone that would love to be gifted the item instead? Are you still in need of a party favor or a hosting gift for that special event that you have coming up?
EXCHANGE
To exchange an item, please return the item you wish to exchange to the following address and make sure to include our packing slip (invoice):
Laurel Reath LLC
Attn.: Exchange
7925 Greengard St.
Orlando, FL 32827
We are not responsible for any shipping fees or lost/untraceable exchange shipments. We recommend mailing your exchange using a carrier that offers tracking services.
Place a new order for your replacement item. We will issue a refund to the original payment method, including the initial shipping cost for the exchanged item(s) within 3 to 5 business days of receiving the unused product back. Please allow several more business days for your refund to be processed.
You can also opt for shop credits instead, which will be issued immediately and are valid for 6 months from the issue date.
An email will be sent to you once the return/exchange has been successfully processed by us.
If you have any questions in regards to our return/exchange policy, please feel free to email us directly at yourfriends@laurelreath.com.
